Wondering how to shop on the Healthy Food Factory webshop? Want to know which payment methods and delivery options are available? Not sure where to log in to your account or if you should register at all? Curious about the benefits of joining our loyalty program? Looking for an update on your order status?
Find answers to all these questions and more - right here.
What delivery options do you offer?
During checkout, you can choose from the available delivery options depending on your location within the EU:
GLS home delivery
BOX NOW parcel lockers (where available)
GLS delivery to islands (where applicable)
Wolt Drive (express delivery within 90 minutes, selected areas only)
Delivery with our company vehicle (selected areas only)
On our webshop, you can pay for your orders using the following methods:
Cash on delivery (where available)
Credit and debit cards online via Corvus, a secure payment gateway
KEKS Pay app - via the integrated KEKS Pay checkout on our webshop (where available)
Google Pay
Apple Pay
Bank transfer (after placing your order, you will receive a confirmation email, and your package will be shipped once payment is received)
For more details about each payment method, click here.
How long does delivery take?
Once dispatched, our courier service aims to deliver your package within 1-3 business days for deliveries in Croatia. We try to deliver the vast majority of orders within 24-48 hours of the order, but during promotions, this can be extended for a few additional workiomg days.
*scheduled delivery time for orders in Slovenia, Austria and Germany is 3-5 working days.
**scheduled delivery time for deliveries in the rest of the EU countries is 7-10 working days.
The product I'd like to order is currently unavailable. When will it be back in stock?
Some products may be temporarily out of stock and cannot be added to your cart. If this happens, simply enter your email address on the product page, and we’ll notify you as soon as it becomes available again.
The Regenerating Salt is pure crystallized evaporated salt, without the addition of any anticaking agents, synthetic dyestuffs or other substances.
An integral part of every dishwashing machine is an ion exchanger which traps the calcium and magnesium ions, the cause of hard water, and feeds soft water into the machine. This is intended to prevent limescale deposits on glasses and cutlery. If the ion exchanger becomes saturated with calcium and magnesium ions, its absorbing capacity must be restored again by means of regeneration. For this purpose, we use regenerating salt which has the effect of exchanging the hardness ions, thus ensuring optimal rinsing results.
100% biodegradable!
Suggested use:
As soon as the dishwasher’s ‘salt needed’ light turns on, fill the designated salt compartment with regenerating salt according to the machine manufacturer's instructions for use. Experience shows that some machines indicate their need for salt replenishment at a very late state. To prevent this, the regenerating salt compartment should be regularly refilled even though the display does not yet indicate the respective need. Had the salt compartment been completely emptied, wait for about 2 hours after replenishing it before switching the machine on again; this gives the ion exchanger sufficient time to regenerate.
